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The GeM (Government e-Marketplace) portal is an online platform introduced by the government to streamline public procurement processes. Through this portal, the government issues tenders for the day-to-day needs of various government organizations, public sector undertakings, and departments. The primary objective of the GeM portal is to enhance transparency, efficiency, and speed in public procurement, while also creating employment opportunities. By registering on this platform, sellers and buyers can engage in the sale or purchase of products from the government. The GeM portal is hosted by the Directorate General of Supplies and Disposals (DGS&D) for the procurement of goods and services by government departments. Public procurement has always been a vital part of government operations, and the government introduced GeM to improve the overall process.

The GeM platform offers tools such as e-bidding, reverse e-auction, and demand aggregation, enabling government users to achieve the best value for money.

Entities eligible to register on the GeM portal include:

• Proprietorship
• Partnership
• Limited Liability Partnership (LLP)
• Private Limited Company
• Public Limited Company
• Foreign Subsidiary Company, etc.

GeM Portal is an e-commerce platform that facilitates and enables easy online procurement of goods and services by government departments, associations, and public sector undertakings in India. The goal is to increase transparency, efficiency, and speed in public procurement while promoting inclusion. To avail of the benefits of GeM, businesses must register as a buyer or seller on the portal.

Important Points:

• To act as a Reseller, an Authorization letter from the Original Equipment Manufacturer (OEM) is required for specific categories of products.
• OEMs are classified into five types:
  1. Manufacturers
  2. Brand Owners
  3. Third-Party Manufacturers
  4. Importers & Authorized Sellers
  5. Service Providers
  6. Assemblers

GeM registration helps manufacturers, small dealers, and service providers to enter an expansive online platform where they can sell their products and services directly to various government buyers, including departments, organizations, and PSUs. It enables the government to purchase goods and services quickly and hassle-free from private traders and manufacturers.

GeM Process Registration:

1. Create an ID and complete the profile.
2. A bidder can be a reseller or an OEM.
3. Once registered as a reseller or OEM, the product listing process begins.

Process of GeM Registration as a Seller: (Include specific steps involved in the seller registration process)

Process of GeM Registration as a Buyer: (Include specific steps involved in the buyer registration process)

Step 1: Aadhar Authentication
Step 2: Form Filing and Completion
Step 3: GeM Inspection
Step 4: GeM Approval

Documents required for Proprietorship Registration:

• PAN Card
• Aadhar Card
• GST Certificate
• Email Id
• Mobile Number
• Bank Account Details
• ITR Form for the last three years (if the company is more than 2 years old)
• UDYAM Certificate (if applicable)

Documents required for the registration of a Company:

• Company PAN
• Director PAN Card (key person)
• Aadhar Card (key person)
• GST Certificate
• Email Id
• Mobile Number
• Bank Account Details
• CIN Number
• ITR Form for the last three years (if the company is more than 2 years old)

Documents required for registration of Trust/Society:

• Company PAN
• Director PAN Card (key person)
• Aadhar Card (key person)
• GST Certificate
• Email Id
• Mobile Number
• Bank Account Details
• ITR Form for the last three years (if the company is more than 2 years old)
• UDYAM Certificate (if applicable)

Organization Name:
Enter the name of the organization/business as per the PAN Card.

Type of Organization:
Select the type of organization for your business.

Email ID:
Enter a valid email address of the authorized person. Our executive will call to verify via Email OTP.

Mobile Number:
Enter a valid 10-digit mobile number of the authorized person. Our executive will call to verify via Mobile OTP.

Aadhar Number of Authorized Person:
Enter the Aadhar Card number of the owner or director.

PAN Number of Authorized Person:
Enter the PAN Card number of the authorized person or company (if available).

GST:
Select whether you have a GST number. If yes, enter the GST number.

Did You File Income Tax Return?
Select whether you filed your income tax return for the last year.

After completing the form, submit it and verify the details. Make a payment to complete the registration process. Once payment is made, you will receive your username and password within 24 hours upon activation. A tracking ID will be shared via email to track your registration form.

Advantages of GeM Registration for Sellers:

• Access to the National Public Procurement market
• Special provisions and sections for startups, MSMEs, and Emporium products
• A fully online, paperless, and contactless platform
• Ability to generate multiple invoices for a single order
• Easy access to participate in bids and reverse auctions
• A clock has been enabled in RA to display the remaining time for seller participation
• Sellers will be shown reasons for rejection
• Sellers from North-East states and J&K are exempt from ITR at the time of bid participation
• Direct access to government departments and their organizations

Advantages of GeM Registration for Buyers:

• Provides transparency and ease of buying
• Direct purchase available for amounts up to ₹25,000
• L1 purchase for amounts greater than ₹25,000 and less than ₹5 Lacs
• Access to price trends and price comparison from multiple suppliers
• Direct notification to sellers and an integrated payment system
• Multiple consignees can be selected for services
• Buyers can cancel product contracts even after the invoice has been generated, provided 15 days have passed since the delivery period
• GeM ensures fair participation in bids and reverse auctions by requiring at least 3 sellers and products from at least 2 different OEMs. If fewer sellers or OEMs are involved, approval from the Competent Authority is required.

Vendor assessment is an essential process designed to determine the quality of a product or service. This assessment contributes to the GeM ratings, allowing the product or service to be designated as “verified.” This verified status becomes a filterable parameter that buyers can use during their selection process, helping them make informed decisions. Vendor assessment is mandatory for all GeM sellers, and certain vendors must complete this validation.

To begin the process, a seller must first be registered on the GeM Portal, followed by listing their products and setting up an Original Equipment Manufacturer (OEM) status to claim ownership of the products or services they offer.

Non-manufacturing OEMs, who are brand owners without self-owned manufacturing facilities, can still claim OEM status if they have contract manufacturing arrangements with other manufacturers. During the vendor assessment, these OEMs must provide a contract or agreement with their contract manufacturers to the assessing agency. This will help evaluate key details such as the ownership of the manufacturing site, manufacturing capacity, product quality concerns, and the availability of raw materials.

Since August 1, 2017, it has been mandatory for sellers to undergo a vendor assessment of both their company profile and the products registered on the GeM platform for sale. This step is crucial for evaluating the credentials and quality standards of the seller and their offerings.

Brand Listing on GeM

Applicants can easily list their brands on the GeM portal, regardless of the following conditions:

• • • Trademark Registered
    • Brand Owner but Trademark Not Registered
    • Unbranded Products

Product and Service Listing on GeM

Once the GeM registration process is complete, dealers, manufacturers, and service providers need to list their products and services on the GeM portal. This is known as product listing on the Government e-Marketplace. After the products and services are listed, they will go live on the GeM website once approved by the GeM authority.

High Standards of Conduct

GeM maintains the highest standards of conduct for both buyers and sellers regarding its Terms and Conditions. The following policy outlines how deviations from these terms will be handled. Sellers and buyers violating GeM Terms and Conditions will be notified through two lists:

Watch List

Whenever a deviation is reported to GeM authorities by any stakeholder, the concerned buyer/seller will be issued a show-cause notice via registered email. During the pending reply and administrative action, the buyer/seller’s name will be placed on the watch list.

Being on the watch list does not prevent the buyer/seller from making GeM transactions. However, any transactions such as direct purchases, L1 selection, bid participation, reverse auction, or order placements will trigger an alert, notifying the buyer/seller that they are under watch.

Defaulter List

A buyer/seller will be placed on the defaulter list if:

• • • They fail to respond to the show-cause email within the specified time.
    • The competent authority concludes that there were deliberate attempts to breach GeM’s Terms and Conditions.

Once on the defaulter list, the seller will be restricted from transacting on GeM for a period ranging from 15 days to one year, depending on the severity of the violation. If a seller is disabled three times, a fourth occurrence will result in permanent debarment from GeM.

Buyer Defaults

The following actions will be considered buyer defaults:

• • • Refusing to accept goods without a valid reason.
    • Rejecting received goods (in full or part) without a valid reason.
    • Failing to issue CRAC (Contractor’s Receipt/Acceptance Certificate) within the stipulated time.
    • Not making payments within the stipulated time.

All officers of GeM holding the rank of Deputy Secretary and above are authorized to issue notices and receive responses in the specific sectors assigned to them. The five sectors designated for this purpose are as follows:

• • 1. Electronics and Electricals, including software
    2. Automobiles and Taxi Services
    3. Paper Products and Office Supplies (excluding electronic items)
    4. Structural Goods, Heavy Goods, and Machinery
    5. All Services (excluding Taxi Services)

The performance of the buyer/seller in complying with the Terms and Conditions will be reflected in their rating.

Our professional team operates with strong ethics and professionalism, working seamlessly together. We provide you with dedicated assistance for up to one year, ensuring you receive accurate information at all times.

Thanks to our efficient team, we save you valuable time by delivering services promptly. We maintain constant communication with you and your team to ensure smooth progress.

We assist you with uploading products and obtaining approvals, and we guide you in maintaining your ratings for continued success.